Privacy and Cookies Policy.
In the ordinary course of business, Galaxy Digital collects, uses, and shares personal information pertaining to its partners, employees, clients, and others. Obtaining this information is important to our ability to conduct our operations and to deliver the highest level of service, but we also recognize that you expect us to treat this information appropriately.
This policy describes the types of personal information that a relevant Galaxy Digital entity may collect about you in compliance with applicable legal and regulatory requirements, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy.
HOW WE COLLECT INFORMATION ABOUT YOU
There are parts of this Site where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. If you voluntarily submit information to our Site (for example, in a request for general information or through the submission of a business proposal), we may record and use any personally identifiable information, such as your name, phone number, fax number and e-mail address, for reasonable business purposes including, but not limited to, fulfilling your request and marketing and business communications and you expressly agree with the collection, use, storage and handling of your personal information as set out in these terms. If you do not provide all the information we need, we may not be able to give you the information you request.
When you contact us by email or phone about or in relation to our services or to respond to our communications we may record and use the personal information you provide, such as your name, title, telephone number, email address and content, date and time of your email correspondence and information about your employer or your business.
Please also note we have certain responsibilities under the US Department of the Treasury Financial Crimes Enforcement Network (FinCEN) Customer Due Diligence (CDD) Rule and other rules and regulations, to verify the identity of clients and may need to make certain inquiries and obtain certain information from you for that purpose. You confirm that all information you supply will be accurate and that we may disclose such information as we consider necessary to comply with any reporting or legal and regulatory requirements.
What are cookies?
Cookies are small text files that are stored in your computer’s memory and hard drive, in your mobile device or tablet when you visit certain web pages. They are used to enable websites to function or to provide information to the owners of a website, or other third parties who receive data obtained from that website.
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.
Your cookie preferences
Cookies are necessary in order for you to be able to make full use of our Site. If you chose to disable cookies, some of our Site’s functionality might be impaired.
Third party cookies
For more information about how Google Analytics collects and processes your data, please visit www.google.com/policies/privacy/partners.
Amending cookie preferences
The site www.allaboutcookies.org includes instructions for managing cookies on many commonly used browsers, or you may consult the vendor documentation for your specific software.
USES OF COLLECTED INFORMATION
The principal purposes for which we process and store your personal information are, or may in the future be:
However, when we use personal information we make sure that the usage complies with applicable law and the law allows us and requires us to use personal information for a variety of reasons. These include where:
DISCLOSURES OF YOUR PERSONAL INFORMATION WITHIN GALAXY DIGITAL
In order to provide efficient and reliable services and to improve service options available to you, we may share your personal information with our subsidiaries or affiliates. For this purpose, we may transfer the information you provide outside your country to a Galaxy Digital entity in another country that does not have similar data protection legislation and may provide a lower level of protection for your information. By submitting any information you consent to these transfers. We have taken certain measures outlined below to try to ensure the security of your information.
DISCLOSURES OF YOUR PERSONAL INFORMATION TO THIRD PARTIES
We may share your personal information with other companies we have hired to provide services for us. These companies – our vendors – are required to maintain the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services and only on our behalf for the purposes that Galaxy Digital has hired them and for which it has instructed them.
We may also release information about you if you direct us to do so, or if we are required or authorized by law to make disclosures to the government or private parties in connection with a lawsuit, subpoena, investigation or similar proceeding, or to protect against fraud and to otherwise cooperate with law enforcement or regulatory authorities.
Where you have provided personal information to us, you expressly consent to the sharing of such personal information with third parties for the purposes set out in this section.
SECURITY OF COLLECTED INFORMATION
We use all reasonable efforts to maintain physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access but we note that the Internet is not a secure medium. We restrict access to information about you to those Galaxy Digital personnel who need to know the information to respond to your inquiry or request.
Although Galaxy Digital endeavors to take steps to provide a secure environment for users accessing the Site, due to the nature of the Internet, Galaxy Digital cannot guarantee confidentiality or security of the personal and other information being provided. Galaxy Digital makes no warranty whatsoever to you, express or implied, regarding the security of the Site, including with respect to the ability of unauthorized persons to intercept or access information transmitted by you through the Internet.
Galaxy Digital welcomes your e-mail correspondence. However, it is possible that information transmitted to Galaxy Digital may be read or obtained by other parties. Messages sent over the Internet cannot be guaranteed to be completely secure or error free as they are subject to possible interception, corruption, delay, loss or possible alteration. Galaxy Digital is not responsible for them and will not be liable to you or anyone else for any damages or otherwise in connection with any messages sent by you to Galaxy Digital or any message sent by Galaxy Digital to you over the Internet. If you send e-mail (encrypted or not) to Galaxy Digital over the Internet, you are accepting the associated risks, including lack of confidentiality.
Further, despite all possible security measures that Galaxy Digital would take to keep this Site free from hacking and other interference, this Site like any other website is not free from such risks. Galaxy Digital disclaims all liability on account of any loss or damage that any user may suffer or incur on account of any alteration or manipulation of any data or information accessed or downloaded from this Site.
Whilst Galaxy Digital endeavors to take every reasonable precaution to ensure accuracy, security and confidentiality of information available through / on the Site, Galaxy Digital cannot be held responsible for any consequence of any action(s) carried out by any authorized or unauthorized user.
PERSONAL INFORMATION HANDLED BY GALAXY DIGITAL ENTITIES IN THE EU
For the purposes of this section of the policy “Personal Data” means any data which relates to a living individual who can be identified from that data or from that data and other information which is in the possession of, or is likely to come into the possession of any Galaxy Digital entity based in Europe (or its representatives or service providers). In addition to factual information, it includes any expression of opinion about an individual and any indication of the intentions of Galaxy Digital or any other person in respect of an individual.
Disclosure of your Personal Data within Galaxy Digital
Where we transfer your Personal Data to another country outside the European Economic Area (“EEA”), we will ensure that it is protected and transferred in a manner consistent with legal requirements. We will protect the Personal Data being transferred outside of the EEA in one of the following ways:
How long we keep your Personal Data
How long we will hold your Personal Data for will vary and will be determined by the following criteria:
If you are an EU-based individual, in all the above cases in which we collect, use or store your Personal Data, you may have the following rights and, in most cases, you can exercise them free of charge. These rights include:
You can exercise your rights by contacting us using the details listed below.
If you have any questions about Galaxy Digital’s handling of your personal information (including Personal Data), or about this policy, or if you wish to access your personal information or make a complaint about the way we have collected, used, held or disclosed your personal information, please contact us at [email protected]